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Budget Dumpster Recognized for Commitment to Customer Experience
By Katie Speice on October 23, 2023
Budget Dumpster has made big strides to make the dumpster rental experience seamless as its customer base continues to grow.
Budget Dumpster was recently recognized by Heymarket for its dedication to customer satisfaction. When the dumpster rental company was founded nearly 15 years ago, it operated on a much smaller scale. Now, it rents 1,000 dumpsters each week in over 4,000 cities across the country.
Over the last decade and a half, the need to rent a dumpster has changed. Budget Dumpster has made big strides to make the dumpster rental experience seamless as its customer base continues to grow. When prospective renters first visit the Budget Dumpster website, an extensive Dumpster Rental 101 resource hub provides guidelines for every step of the process, from preparing for delivery to ensuring a successful pickup. When a customer is ready to order, they can either call a representative or schedule their dumpster rental online. The touchpoints only continue throughout their rental period, with delivery and pickup reminders sent via text or email.
The company’s primary goal is to put customer needs at the center of everything it does, from the technology it uses to the customer support it provides. The implementation of Heymarket to deliver fast and reliable service through text messaging helps the company capitalize on that.
To read the full feature, please visit: https://www.heymarket.com/blog/budget-dumpster/
About Budget Dumpster, LLC
Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the U.S. We specialize in affordable, convenient dumpster rental service that helps DIYers and construction professionals complete their projects. Learn more about how we help homeowners and companies each day at https://www.budgetdumpster.com
About Heymarket
Heymarket empowers brands to build relationships using intuitive, secure and personalized messaging. Thousands of businesses use Heymarket's web and mobile apps, including U-Haul, Blue Bottle Coffee and Dignity Health Global Education. Heymarket was built by the same team that created Manymoon, one of the most popular online project management tools.
