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Change Your Delivery Date
To change your delivery date, simply fill out the form! A team member will confirm your new delivery date in the next business day.
Notify us quickly if your plans change. To cover the cost of rerouting our drivers, there is a fee for same-day order changes and cancellations. This also applies for changes and cancellations made after 3 pm the business day before your service.
Remember: To avoid fees, prepare for your delivery properly.
Delivery Tips & Guidelines- Make Room for Your Dumpster Delivery
- Mark Your Delivery Area
- Protect Your Driveway with Plywood
- Double-Check the Area on Your Delivery Day
How to Prepare for a Dumpster Delivery
Preparing Your Driveway for Dumpster Delivery
Once you've ordered a roll off container, you need to prepare the drop-off spot to ensure a successful dumpster delivery. Watch the video and follow the steps below to get ready.
Ways to Manage Your Dumpster Rental
Frequently Asked Questions About Dumpster Rentals
Have a question about your upcoming dumpster rental? We've got you covered! Get answers to common questions below or check out the following resources for more details.
- Budget Dumpster Resource Center
- Dumpster Rental 101
- Dumpster Rental FAQs
- Dumpster Rental Video Library
Still have questions? Don't hesitate to give us a call! Our team of experts is here to help.
How do I prepare for dumpster delivery?
Just make sure your drop-off location is accessible and clear. Unlock any gates and move any cars, equipment or obstacles out of the way. You don't need to be present for delivery as our driver can arrive anytime between 6 a.m. - 6 p.m. on weekdays.
If you'd like to mark your drop-off spot with plywood boards or cones, you're welcome to do so, but it's not necessary. Still wondering about dumpster delivery? Check out our Dumpster Delivery Tips and Guidelines.
How do I prepare for pickup?
Once you've scheduled your dumpster pickup all you need to do is make sure our driver can easily access your dumpster and haul it away! Just like delivery, make sure the path to your dumpster is clear and any gates are unlocked. All debris should be safely in your dumpster, with nothing sticking out over the top or sides of the bin.
Your dumpster can be picked up at any time throughout the day, so you don't need to be present for pickup.
How do I know what my debris weighs?
Every dumpster comes with a set weight limit outlined in your service agreement. If you're not sure what your debris weighs, use our handy weight calculators to make sure you don't overfill your dumpster.
Is there anything I can't throw in my dumpster?
Yes, there are a few standard prohibited items that can never go in a dumpster, including refrigerators, hot water tanks, tires, paint cans, adhesives, lightbulbs and household cleaners. You should never throw hazardous waste in your bin, either. If you have a question about a specific item you'd like to throw away, check your service agreement for a list of prohibited items in your area or call our team of experts for personalized support.
Will I be charged for anything after my dumpster is picked up?
There are several dumpster fees that can be added to your dumpster rental, but all of these charges can typically be avoided. The most common fees occur when a dumpster exceeds its weight limit, or is overfilled to the point where our driver cannot safely pick it up.
We never want your final invoice to surpise you, so please take a few minutes to familiarize yourself with common dumpster fees and how they can be avoided.
How do I open my dumpster door?
One of the trickiest things about a dumpster? Opening the door! Once you know how it works, it's actually pretty simple to open and close, so we've got step-by-step instructions on How to Open Your Dumpster Door to keep your project moving.
Anything else I should know before my dumpster arrives?
If this is your first time renting, we've got some helpful Tips for Your Dumpster Rental Period to keep your project moving. Get info on the best way to load your dumpster, protecting your dumpster from bad weather and more.
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